Return Policy

We are committed to your complete satisfaction. 

 

If for any reason you are not satisfied with C60live, please fill out the Contact Us form and request assistance.  We will actively work to meet your needs.  Note: We do not provide refunds; store credit or exchanges only. 

  • Returned product: 60 days from date of shipment.

  • Form of refund: credit or exchange.  All refunds are a credit and may be used to purchase any other products we offer.  

  • Who pays shipping on returns? Customer is responsible for shipping costs to return product.

  • Incorrect address?  Please confirm your address is correct.  Any returned shipments due to an incorrect address will incur a re-shipping cost.

  • Region: at this time, we only ship within the United States.  International orders will be cancelled and charges will be reversed.

 

Any questions, comments or needed support, please fill out our Contact Us form.  Please allow 2-3 business days for us to get back to you.  Thank you.